Frequently Asked Questions
faq
Unfortunately, we operate online stores only (this website, Shopee, Lazada, Carousell, Facebook, Instagram, Amazon SG).
Shopee: https://shopee.sg/skatewerkz
Facebook : www.facebook.com/SkateWerkz/
Instagram: www.instagram.com/skatewerkz/?hl=en
All purchases will be shipped out within 2 working days via Ninjapacks (by Ninjavan). Parcel tracking service is available. Delivery is expected within 3 to 4 working days from date of purchase.
Custom skates are now immediately available. However, there may be occasions where some part colors are out of stock.
PayNow, Paypal and all major credit cards are accepted. Transacting through HitPay gateway is preferred.
Yes! All spare parts are now immediately available. Add them to your cart and do a check-out as usual. Do chat with us if you have unique requirements!
Custom skates are now immediately available. However, there may be occasions where some part colors are out of stock.
Fret not! We now have a competent coach who can get you started with the right skating fundamentals and techniques!
Free-skating is a very safe sport. If you lose your balance, you simply ‘step off’ your skates, rather than falling. Remember, free-skates aren’t attached to your feet! You simply step off to regain your balance!
Of course, logical common sense needed as with all other sports. E.g., do not skate near traffic / hazardous areas!
Yes. Do get in touch via Whatsapp to find out more.
Skatewerkz inspects all orders prior to delivery. Should there be manufacturing defects, we will be glad to do a replacement for you within 1 month. Wear & tear damages will not be covered.